Privacy Policy

Personal information and accountability

Personal information is information about an identifiable individual. Norton Law is responsible for personal information in its possession or control. Questions, access requests, corrections and complaints about its handling may be directed to the firm using the contact details below.

Information you provide

The consultation form collects your name, email address, optional telephone number and the message you choose to provide. Requests are sent to steven@norton-law.ca using Lovable's managed email service. The website does not maintain a separate consultation database; email systems and service providers may retain messages or delivery records.

The firm uses enquiry information to respond, discuss requested services and assess whether it can assist, including conflicts checks where appropriate. Sending a request does not establish a lawyer-client relationship. Avoid submitting sensitive case details or information about others before discussing an appropriate communication method with the firm.

Information used for legal services

If the firm is retained, personal information may be used to establish and manage the client relationship, verify identity, meet professional obligations, provide legal services, administer accounts and comply with legal or regulatory requirements. Relevant information may be shared with courts, counsel, witnesses, experts or other participants where necessary for the matter and permitted by law.

Consent

Providing your contact information and requesting a response allows Norton Law to use those details to address your enquiry. Further collection, use or disclosure requires consent where applicable, except where authorized or required by law. If you provide information about someone else, ensure you have the authority or necessary consent to do so.

You may contact the firm to ask about withdrawing consent, subject to legal or contractual restrictions. Withdrawal may affect the firm's ability to respond or provide services. Providing a telephone number in the consultation form does not, by itself, enrol you in an SMS program.

Website analytics and cookies

Website analytics are enabled through Lovable to help the firm understand visits, pages viewed and traffic sources. Hosting and analytics services may process technical information about a visit, such as device, browser, approximate location or network information, according to their service practices.

Cookies or similar technologies may be used by website services. You can manage cookies through your browser settings; restricting them may affect some website functions. This policy does not imply that Google Analytics is installed on this website.

Service providers and disclosures

Hosting, analytics, email delivery and other service providers process information necessary to operate this website and deliver enquiries. Norton Law may also disclose information where required or permitted by law, including a valid court order or other lawful request.

SMS consent and telephone numbers are not shared with third parties or affiliates for their marketing purposes. Service providers processing communications for the firm are distinct from third parties receiving information for their own marketing.

Processing location and security

Website information, enquiries and delivery records may be processed by service providers outside Canada. This website does not promise Canada-only storage or processing. Information processed in another jurisdiction may be subject to that jurisdiction's laws.

No website or email system can guarantee complete security. Norton Law's confidentiality obligations to existing clients do not mean that unsolicited website messages are automatically protected by solicitor-client privilege. Telephone the firm before sending highly sensitive information.

Retention, access and correction

Enquiry and client information is retained as needed for its purpose, legal and professional obligations and applicable recordkeeping requirements. This website does not specify a fixed deletion period. Contact Norton Law for information about applicable retention, access to your information or correction of inaccurate details, subject to lawful exceptions.

Third-party links and policy changes

External websites have their own privacy policies. Norton Law does not control their handling of information. This policy may be updated as the website or the firm's practices change; review the version available on this page.